Privacy & Policy

At Netzbay, we prioritize your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect the data you provide when using our services, including SEO, web development, app development, and design, Use and protect. We ensure that your information is handled securely and is never sold or shared without your consent. For more details, you can review our full privacy policy on our website.

Privacy Policy

Effective and Last Updated: October 1st, 2024

This Privacy Policy explains how we collect, use and share your information when you use our Services. It also tells you about your privacy rights and the law protecting you.We collect your personal information to provide and enhance our services. By using our Services, you consent to our collection and use of your information as described in this Privacy Policy.

Interpretation and Definitions

Interpretation:

We collect your personal information to provide and enhance our services. By using our Services, you consent to our collection and use of your information as described in this Privacy Policy.

Definitions:

Account means a specific account set up for you to access our Service or parts thereof.

Cookies are small files that websites store on your computer, mobile device, or other device. These files store details about your browsing history on this website, among other uses.

Country Country means New York, United States.

Device means any gadget that can access the Service, such as a computer, smartphone, or tablet.

Personal data is any information relating to a specific individual that can be identified.

Service means the Website.

service provider is a person or entity that processes data on behalf of a company. This includes third-party companies or individuals hired by the Company to help provide the Service, perform related tasks, or analyze how the Service is used.

Usage Data is automatically collected data, either generated by your use of the Service or generated by the Service itself (such as how long you spend on a page).

Website refers to Netzbay, accessible at https://netzbay.com/.

You refer to the person using the Service or the organization they represent.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When you use our Service, we may ask you to share certain personal information that may help us contact or identify you. This personal information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when you use the Service.

This data includes your device's IP address, your browser type and version, the specific pages you view on our Service, the date and time of your visit, how long you spend on those pages, your device's Details such as unique identifiers may be included. and other technical information.

If you access the Service through a mobile device, we may automatically collect information such as the type of mobile device you have, its unique ID, the device's IP address, your mobile operating system, your Using mobile browsers, unique device identifiers, and other technical information.

We may also collect information that your browser sends each time you visit our Service or when you access it through a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tools to monitor activity on our Service and to store certain information. These tools, such as beacons, tags and scripts, help us collect and track data, improve our Service, and analyze how it is used. Some of the methods we use include:

  • Cookies: A cookie is a small file that is stored on your device. You can set your browser to block all cookies or to notify you when they are sent. However, if you do not allow cookies, some parts of our Service may not function properly. Our Service may use cookies, unless you change your browser settings to block them.
  • Web Beacons: Some parts of our Service and emails may contain small electronic files, called web beacons (also known as clear gifs, pixel tags, or single pixel gifs). These help us count how many people visit specific pages or open emails and track things like content popularity and system performance.

Cookies can be either "persistent" or "session" cookies. Persistent cookies remain on your computer or mobile device even when you are not connected to the Internet, while session cookies are deleted when you close your browser.

We use both types of cookies for the following purposes:

Necessary / Essential Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These cookies help us remember your choices on the website, such as your login details or language preference. Their main function is to give you a more personalized experience so that you don't have to enter your preferences every time you visit the site.

For more details about the cookies we use and your options for managing them, please see our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

We use your information for the following purposes:

  • To manage Your Account:To provide and maintain our Service, including monitoring its use.
  • For the performance of a contract:To manage your account, giving you access to various features as a registered user.
  • To contact You:To fulfill a contract with you, such as to process a purchase or other contract entered into through our Service or contact you via email, phone, SMS, or app notifications about updates, features, products, or services, including security updates when necessary. To send you news, special offers, or general information about related products, services, or events, unless you opt-out.
  • To provide YouTo send you news, special offers, or general information about related products, services, or events, unless you opt-out. To handle and respond to your requests.
  • To manage Your requests:To review or carry out a business transfer, such as a merger or sale, where your personal data may be part of the transferred assets;
  • For business transfers: To review or carry out a business transfer, such as a merger or sale, where your personal data may be part of the transferred assets.
  • For other purposes:For other reasons, such as analyzing data, detecting usage patterns, measuring the success of promotions, and improving our services, products and overall experience.

We may share Your personal information in the following situations:

With Service Providers: We may share your personal information with companies that help us monitor and analyze how you use our Service or contact you.

business transfers:For If we are involved in a merger, sale, or other business transaction, we may share or transfer your personal information as part of that process.

With affiliates: We may share your information with companies related to us, such as our parent company or subsidiaries, and they must follow this Privacy Policy.

Business Partners:With We may share your information with partners to offer you certain products, services, or promotions.

With other users: If you share information in public areas, other users may see it, and it may be distributed publicly.

With your consent: We may share your information for other purposes if you give it to us.

Retention of Your Personal Data

The Company will retain your personal information only for as long as is necessary for the reasons described in this Privacy Policy. We may retain your data to comply with legal requirements, resolve disputes, or enforce our agreements and policies.

We also retain usage data for analysis, but generally for a shorter period of time, unless it is required to improve security, enhance our service, or we are required by law to keep it longer.

Transfer of Your Personal Data

Your information, including personal data, is handled at our offices and other locations where the people processing it reside. This means that your data may be transferred to and stored on computers in locations outside of your state, province, or country, where local data protection laws may differ from your region.

We do not, under any circumstances, sell any data of our existing clients or any information collected from our platform to other companies or individuals.

By agreeing to this privacy policy and providing your information, you consent to its transfer as described.

The Company will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy and your personal data will not be transferred to any organization or country unless it has Do not have adequate controls over your data and other personal information.

Delete Your Personal Data

You have the right to delete your personal information that we have collected, or you can ask us to help you delete it.

Our Service may allow you to directly remove some of your information.

You can update, change or delete your information at any time by logging into your account and going to account settings. If you do not have an account, you may also contact us to request access, correct or remove any personal information you have shared with us.

Please be aware that we may need to keep certain information if we are required by law.

Disclosure of Your Personal Data

Business Transactions

If the company undergoes a merger, acquisition or sale of assets, your personal information may be transferred. We will notify you before this happens and let you know if it will be subject to a different privacy policy.

Law enforcement

In some situations, the company may need to share your personal information if it's required by law or in response to legitimate requests from authorities, like a court or government agency.

Other legal requirements

The company may share your personal information if it genuinely believes it is necessary to:

  • Meet legal requirements
  • Safeguard its rights or property
  • Prevent or look into potential misconduct related to the service
  • Ensure the safety of users or the public
  • Avoid legal issues

Security of Your Personal Data

We care about the security of your personal information, but keep in mind that no method of sending data over the Internet or storing it electronically is completely secure. Although we make every effort to protect your information, we cannot promise absolute security.

Children's Privacy

Our Service is not intended for anyone under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and know that your child has shared personal information with us, please get in touch. If we discover that we have collected such information without verifying parental consent, we will take steps to delete it from our systems.

If we need to obtain consent to process your information and your country requires parental consent, we may ask for your parent's permission before collecting and using that information.

Links to Other Websites

Our Service may contain links to other websites that we do not operate. If you click on one of these links, you will be taken to that third party's site. We strongly recommend that you check the privacy policy of each site you visit.

We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may occasionally update our Privacy Policy. When we do, we will notify you by posting the new policy on this page.

You will also receive a notification via email and/or a noticeable alert on our Service before the changes take effect, and we will update the "Last Updated" date at the top of the Policy.

We recommend that you check this Privacy Policy regularly for any updates. Changes take effect as soon as they are posted on this page.

SMS Communications

By providing us with your mobile phone number and agreeing to receive SMS messages from Netzbay ("Company," "us," "us," or "our"), you provide us with updates, promotions, and Allow text messages to be sent. Other marketing information may be sent through automated systems.

Data Collection and Use

We will collect and store your mobile phone number to send you SMS messages. We may also collect information about how often and what types of messages you receive. Your information will not be shared with third parties for their marketing purposes without your express permission.

Opting Out

You may stop receiving SMS messages at any time by replying "STOP" to any message you receive from us, or by contacting us at info@netzbay.com. Note that opting out of SMS does not affect your ability to receive other communications from us, such as emails or voice calls, unless you also unsubscribe from them.

Data Security

We take steps to protect your mobile phone number and other personal information from unauthorized access, use or sharing. However, no method of sending data over the Internet or mobile networks is completely secure, and we cannot promise complete security.

At Netzbay, we are dedicated to following industry and regulatory requirements for 10DLC (10-digit Long Code) messaging. This policy outlines our practices and standards for businesses using 10DLC numbers for messaging campaigns in the United States.

We do not share SMS consent or phone numbers with third parties or affiliates for SMS purposes.

1. Introduction to 10DLC

10DLC numbers are approved for sending application-to-person (A2P) SMS and MMS messages. The system was established to increase message delivery, reduce spam and increase user confidence in messaging. It also ensures that messages comply with legal regulations, such as the Telephone Consumer Protection Act (TCPA), and rules set by carriers.

2. Consent Requirement

To comply with TCPA guidelines and carrier regulations, Netzbay requires that all messaging campaigns obtain express written consent from recipients before sending any messages. This consent must be clear, easily visible, and documented.

When using our 10DLC Services, businesses must ensure that recipients have opted-in to receive messages through a clear sign-up process, such as a website form, text opt-in, or paper form.

Clear terms for opting in should be provided, including how often messages will be sent, any potential carrier charges, and how to opt out. Here is an example of an opt-in disclosure:

“By signing up through text, you agree to receive ongoing marketing messages from Netzbay at the mobile number provided. Consent is not required to make a purchase. Message and data rates may apply. Reply STOP to unsubscribe.”

3. Opt-Out Mechanism

All 10DLC messaging campaigns must give users a straightforward way to opt out of future messages. This opt-out process should include:

  • Allowing recipients to reply "STOP" to any message.
  • Confirming the opt-out, ensuring that the user will stop receiving messages.
  • The business must promptly honor all opt-out requests, sending no additional messages to the recipient other than a final confirmation of the opt-out.

4. Content Guidelines

To ensure compliance and maintain message quality, all messaging content must follow these guidelines:

  • Prohibited Content: Messages that contain illegal activity, hate speech, harassment, fraud, gambling (unless properly licensed), adult content, or anything harmful or deceptive are not permitted.
  • Permissible Uses: Marketing, informational, and transactional messages are allowed as long as they comply with TCPA, CTIA guidelines, and specific carrier requirements.
  • Accuracy and Transparency: Messaging should accurately reflect the product or service being advertised and should not contain misleading or deceptive information.

5. Message Frequency and Volume

Businesses should inform consumers about how often they can expect to receive messages during the opt-in process. Sending highly unwanted or junk-like messages is not allowed. Carriers may limit the number of messages sent from a 10DLC number, particularly for marketing campaigns, so it's important to ensure campaigns stay within acceptable usage limits.

6. Data Privacy and Protection

All data collected during the opt-in process and through messaging campaigns is handled carefully and in accordance with relevant privacy laws, such as the California Consumer Privacy Act (CCPA) and, if applicable, the General Data Protection Regulation (GDPR).

Businesses should:

  • Store all data securely and protect it from unauthorized access.
  • Use the data only for the purposes described in the opt-in terms.
  • Allow recipients access to their data and request its deletion as required by law.

7. Compliance with Federal, State, and Carrier Regulations

When using our 10DLC services, businesses must:

  • Federal Regulations: This includes laws such as the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and Federal Communications Commission (FCC) rules.
  • State Laws: There may be additional requirements based on the state, such as the California Consumer Privacy Act (CCPA).
  • Carrier Policies: All messages must comply with carrier guidelines regarding content and frequency. Messages that do not comply may be blocked by carriers without prior notice.

8. Penalties for Non-Compliance

Failure to comply with this policy, federal or state laws, or carrier regulations may result in:

  • Termination of 10DLC services.
  • Financial penalties from carriers, regulators, or law enforcement agencies.
  • Prosecutions or penalties for serious violations (such as violations of the TCPA).

9. Monitoring and Auditing

To ensure compliance, Netzbay reserves the right to monitor and review all messaging activity. Businesses using our 10DLC Services must keep a record of opt-in consent and respond to any requests for information related to their campaigns.

10. Contact Us

If you have any questions about this 10DLC policy or need help with compliance, please reach out to us at:

Contact Us

If you have any questions about this 10DLC policy or need assistance with compliance, please contact us at: info@netzbay.com.